What We Collect and Why We Collect It
When you open an account, we collect the details you provide — your name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa or Raast. During transactions, our system logs the payment rail used, the amount and the timestamp; this is needed
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to process your deposit or withdrawal and to keep your account wallet accurate. We also collect device data — browser type, IP address and session length — to detect unusual access patterns and keep your account secure. If you contact support, that conversation is stored so
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our team has context for follow-up. We do not collect more than we need. We do not sell your personal data to advertisers or external data brokers. Data shared with payment processors is limited to what those processors require to clear a transaction on a specific
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rail. Retention periods follow what is reasonably necessary for account management and, where applicable, what local law requires. You can request a summary of what we hold on your account at any time by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.